How outsourcing managed services helps businesses

Jay Hajeer
3 min readJun 9, 2021

Every business has a fair amount of dependency on technology to run efficiently and in a cost-effective manner. Businesses rely heavily on networks and IT and often the investment needed to maintain an in-house team is relatively high. Small businesses even need to sacrifice the quantity or quality of network maintenance efforts. That’s where Managed Services come to the rescue. It is a way to outsource maintenance to external experts, most often on a need basis, thus enabling cost-efficiency.

Managed Services often include services such as:

  • IT Change management and communication
  • Asset consolidation and management
  • Network and Server infrastructure oversight
  • Mobile Device Management
  • Hardware/Software
  • Monitoring
  • Patching
  • Data Backup and Recovery
  • Custom plans/pricing models available
  • US-based team
  • Custom reporting
  • Self-Service Ticketing
  • Periodical Reviews

Over time, there has been a significant increase in demand for Managed Services due to factors such as reduced internal load, cost-effectiveness and ease of operations. How has this greatly benefited businesses? Take a look:

  1. Industry Expertise:

Hiring an internal IT team is expensive and time-consuming, and you can’t know for sure how good they are until they’re faced with a serious issue. Some may pass the test with flying colors. Others may not be able to resolve the problem in a timely manner or at all, costing your company money you can’t afford to waste.

Even when your team is competent and comfortable with your systems, you may find they are not entirely equipped to operate or maintain new equipment and systems. Individual employees may not always have the expertise and understanding like an entire Managed Service Provider’s (MSP) team. MSP’s like Practical Solutions will usually provide specialized services to fill in any gaps in your team’s expertise, while giving you access to a team of experts with specialized skills.

2. Long-term Support & Relationship:

A relationship with an MSP as they act as a partner for your in-house team and a bridge between you and technology vendors. Practical Solutions, for examples, acts like your extended team and your partner through the ups and downs of your business over a period of time. Valuable in helping your business grow but Practical Solutions will have a vested interest in keeping your networks and systems healthy while also delivering insights you can use to help your bottom line.

3. Avoid Expensive Downtime:

Outsourcing converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need it. Outsourcing lets you focus your human resources where you need them most. The ability to have skills available on a scalable basis is incredibly compelling. This will enable your organization to shift from a capital expense model to an operating expense model. An MSP like Practical Solutions has a strategic approach, thus allowing you to scale up or down as needed.

4. Focus on the what’s important:

The best part about an MSP is you get time to focus on core objectives and crucial aspects. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions. A team like Practical Solutions has the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. This would take away otherwise valuable quality focus time for you. For most implementations, quality IT companies will bring years of experience in the beginning saving time and money.

To know more about how Managed Services can benefit your business or to get a free consultation, get in touch with us today. Our experts will be happy to go through a detailed conversation with you.



Jay Hajeer

Turning chaos to order, since 1997, in the space of Cloud and Cyber Security